SpiniX vs TouchBistro Loyalty: TL;DR

SpiniX

<strong>SpiniX:</strong> $79/month flat. Gamified prize wheel, automated review collection, Apple/Google Wallet passes, email follow-ups. Works with any POS or none.

TouchBistro

<strong>TouchBistro Loyalty:</strong> Add-on pricing (undisclosed, typically $50-99/mo). Points-based system with POS integration. Requires TouchBistro POS ($69+/mo). No review collection, no gamification. US/Canada only.

Verdict: TouchBistro Loyalty is solid if you already run TouchBistro POS. But you're paying $120+/mo minimum (POS + loyalty), it doesn't collect reviews, and it only works with their hardware. SpiniX does more for less — with no lock-in.

Feature comparison

FeatureSpiniXTouchBistro

Frequently asked questions

Can I use SpiniX alongside TouchBistro?

Yes. SpiniX is POS-independent — it works with TouchBistro, Square, Toast, Clover, or no POS at all. The QR code sits on your table, not in your POS.

Does TouchBistro collect Google reviews?

No. TouchBistro Loyalty focuses on points and rewards. It does not prompt guests for Google reviews. SpiniX automatically asks after each spin - top venues see 50 to 63% of guests tap the review link.

How much does TouchBistro Loyalty actually cost?

TouchBistro doesn't publicly disclose loyalty pricing. You need their POS ($69+/mo minimum) plus the loyalty add-on. Total cost is typically $120-200+/mo depending on features.

Is TouchBistro Loyalty available outside the US?

TouchBistro Loyalty is currently available in the United States and Canada (excluding Québec). SpiniX works in any country, with 8 currencies and an English and Hungarian site.

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