Comparison

SpiniX
vs Square Loyalty

One locks you into a POS. One works everywhere.
Here's the honest breakdown.

⚡ SpiniX vs Square Loyalty: TL;DR

SpiniX: €29/mo flat. Gamified prize wheel, automated review collection, Apple/Google Wallet, email follow-ups. Works with any POS or none.

Square Loyalty: From $45/mo (scales with visits). Points-based system. Requires Square POS. No review collection, no gamification.

Square is solid if you're already in their ecosystem. SpiniX does more for less — and you're not locked in.

SpiniX vs Square Loyalty: feature comparison

FeatureSpiniXSquare Loyalty
Monthly price€29 flatFrom $45/mo*
POS requiredNone — works with anySquare POS only
Prize wheel / gamification
Automated email sequencesWith Square Marketing add-on
Google review collection
Apple / Google Wallet passApple Wallet only (view points)
Guest email capture46% signup ratePhone number only by default
Setup time10 minutes15–30 minutes
Multi-language supportEnglish, French, Japanese, Spanish
Works without internet

*Square Loyalty pricing scales with loyalty visits per location. Previously charged per visit; now bundled into Plus ($60/mo) or available as add-on from $45/mo.

SpiniX vs Square Loyalty: real cost breakdown

Square's pricing scales up as you grow. SpiniX stays flat.

Small café
0–200 visits/mo
Square:$45/mo
SpiniX:€29/mo
Square is 55% more expensive
Busy restaurant
200–500 visits/mo
Square:$45–75/mo
SpiniX:€29/mo
Gap widens as you grow
High-traffic spot
500+ visits/mo
Square:$75–150+/mo
SpiniX:€29/mo
You save $50–120+/mo with SpiniX

⚠️ Hidden costs with Square

Square Marketing (email/SMS): additional $15/mo+
Square POS hardware: $0–799 upfront
Locked into Square payment processing fees
No review collection — need a separate tool ($20–50/mo)

With SpiniX, €29/mo covers gamification, email automation, review collection, and Wallet passes. No add-ons needed.

Square Loyalty's forgetting problem

Square gives your guests points. They get a text when they earn some. Then what?

Day 1: "Cool, I earned 50 points!"

Day 7: Points forgotten. No follow-up from Square.

Day 14: They're eating at your competitor.

Points without follow-up are wasted money.

SpiniX sends automated emails on Day 3, 7, and 10 after each visit. Your guest can't forget — because we won't let them.

Why a prize wheel beats a points counter

Square uses a traditional points system: spend money, earn points, redeem later. It works. But it's predictable.

SpiniX uses a spin-the-wheel mechanic with variable rewards. Behavioral psychology research shows variable rewards trigger 3x more dopamine than predictable ones. It's the same principle that makes games addictive — except here, it brings your guests back.

46% of guests scan the QR and sign up

33% leave a Google review after spinning

21% return within 14 days

Apple & Google Wallet — not just "view your points"

Square recently added Apple Wallet support, but it's limited to viewing your points balance. No push notifications, no return reminders.

SpiniX creates a full digital loyalty pass in Apple and Google Wallet. It sits next to their credit cards and boarding passes — the most-opened app on any phone. We can send push notifications to the lock screen: new rewards, reminders, special offers.

Your loyalty program lives in the one place your guests check 50+ times a day.

SpiniX or Square Loyalty: who should use which?

Stay with Square Loyalty if:

  • You're already deep in the Square ecosystem (POS, payments, payroll)
  • You want loyalty tied directly to transaction data
  • You prefer a traditional points-based program
  • Your main goal is tracking spend patterns, not driving return visits

Choose SpiniX if:

  • You want guests to actually come back (not just collect points)
  • You want more Google reviews on autopilot
  • You use any POS — or no POS at all
  • You want Apple/Google Wallet passes with push notifications
  • You don't want to pay for email marketing as a separate add-on
  • You have multiple locations with different POS systems

SpiniX results across 80+ restaurants

33%
of guests leave a Google review
46%
sign up with their email
21%
return within 14 days

How to switch from Square Loyalty to SpiniX

1

Sign up for SpiniX

Create your account, customize your prize wheel and rewards. Takes about 10 minutes.

2

Print your QR codes

Place them on tables, menus, receipts, and takeaway bags. Every touchpoint becomes an enrollment point.

3

Keep Square running (optional)

You don't have to cancel Square on day one. Run both for a week and compare enrollment rates.

4

Cancel Square Loyalty when ready

Once you see the SpiniX results, drop the Square Loyalty add-on and save $45+/mo.

Most restaurants see results within the first weekend. No data migration needed — SpiniX builds your guest database from scratch through QR scans.

SpiniX vs Square Loyalty: FAQ

Can I use SpiniX if I already have Square POS?
Yes. SpiniX is POS-independent. Your Square POS handles payments, SpiniX handles loyalty, reviews, and guest engagement. They don't conflict.
Does SpiniX replace Square Marketing too?
Partially. SpiniX includes automated email sequences (welcome, follow-up, win-back) at no extra cost. For advanced SMS campaigns or custom segmentation, you may still want a dedicated email tool.
How does SpiniX collect Google reviews?
After a guest spins the wheel and claims their reward, SpiniX shows a one-tap prompt to leave a Google review. 33% of guests follow through — that's 10–20x higher than asking manually.
What if my guests don't have Apple or Google Wallet?
The core experience (spin the wheel, claim reward, leave review) works via any mobile browser. The Wallet pass is an optional bonus that increases return visits through push notifications.
Is €29/month really the full price? No per-visit fees?
Yes. €29/month flat. Unlimited guests, unlimited spins, unlimited emails. No per-visit charges, no add-on fees, no hardware costs.
Can I try SpiniX before canceling Square Loyalty?
Absolutely. Most restaurants run both side-by-side for a week to compare. Your first month with SpiniX is 90% off (€2.90) so there's almost no risk.

Ready to actually bring guests back?

Try SpiniX for €2.90 your first month. Works with any POS. No per-visit fees.

Try It — 90% Off First Month
✓ 90% off first month✓ 10-minute setup✓ Cancel anytime